Creating Skills for life

SIT30116 - Certificate III in Tourism

Course Overview

SIT30116 Certificate III in Tourism reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.

This qualification allows for multi‐skilling and for specialisation in office‐based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

Graduates of this course will receive an internationally recognised Australian Qualification issued through TAFE Queensland (RTO 0275).


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Course Delivery

Location: Vanuatu

Duration: Course duration is 22 weeks full time including one-week mid semester break. Students will attend classes for a minimum of 5 days per week. Additional out-of-hours study time will be required.

Delivery Mode: Face to face and work placement. Training will be delivered in English and incorporates language, literacy and numeracy (LLN) support.

Vocational Placement: As part of this qualification you are required to complete 120 hours of vocational placement. This will be organised by APTC and these hours are to be completed within the tourism industry. This is an opportunity for students to practise the skills and knowledge learnt in a supported environment.

You may be required to work a combination of day and afternoon shifts to complete these vocational placement hours. Completing placement is compulsory, and you will be expected to manage family and work commitments in order to complete your shifts.

Course Fees: The course fee is VUV120,000. The fee includes personal protective equipment, stationery and uniform. The Australian Government subsidises the cost of the course including materials and consumables.

Course fees are subject to change without prior notification. View current fees.

Entry Requirements

  • Must be a citizen of a Pacific Island Forum country
  • Have significant prior industry experience (more than one year) in the area in which they wish to train or have a local qualification and limited relevant industry experience (up to one year) in the area in which they wish to train
  • Complete the Language, Literacy and Numeracy Assessment and Vocational Knowledge Assessment

Applicants may apply for recognition of prior learning.

*Courses offered, course dates and fees may vary depending upon student and industry demand.


Course Content

The SIT30116 Certificate III in Tourism will cover the following units of competency:


Unit CodeUnit title
SITTIND001Source and use information on the tourism and travel industry
SITXCCS006Provide service to customers
SITXCOM002Show social and cultural sensitivity
SITXWHS001Participate in safe work practices
SITTTSL006Prepare quotations
SITTTSL007Process reservations
SITTTSL008Book supplier products and services
SITTGDE002Work as a guide
SITTGDE004Lead tour groups
SITTGDE005Prepare and present tour commentaries or activities
SITXCCS002Provide visitor information
SITTTSL002Access and interpret product information
BSBWOR203Work effectively with others
HLTAID003Provide first aid
BSBWOR204Use business technology

Bold Font indicates core units; Standard font indicates electives - 4 core plus 11 electives units

* Please note; elective units of competency may varyfrom campus to campus depending on local industry needs.

APTC is an Australian Government initiative in partnership with the Pacific and Timor-Leste.

APTC is implemented by TAFE Queensland (RTO 0275)

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