Creating Skills for life

   CHC32015 - Certificate III in Community Services

Course Overview

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

Possible career opportunities for graduates include Residential Support Worker, Community Care Worker, Client Contact, Welfare Support Worker, Support Worker (Community Services), Neighbourhood Centre Worker, Youth Worker, Youth Support Worker, Assistant Community Worker, and Accommodation Support Worker.


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Course Delivery

Location: Samoa

Duration: Course duration is 22 weeks full time including one-week mid semester break. Students will attend classes for a minimum of 5 days per week. Additional out-of-hours study time will be required.

Delivery Mode: Face to face. Training will be delivered in English and incorporates language, literacy and numeracy (LLN) support. 

Course Fees: The course fee is WST 2,500. The fee includes stationery and uniform. The Australian Government subsidises the cost of the course including materials and consumables. Course fees are subject to change without prior notification. View current fees.

Entry Requirements

  • Must be a citizen of a Pacific Island Forum country
  • Have significant prior industry experience (more than one year) in the area in which they wish to train or have a local qualification and limited relevant industry experience (up to one year) in the area in which they wish to train
  • Complete the Language, Literacy and Numeracy Assessment and Vocational Knowledge Assessment

Applicants may apply for recognition of prior learning.

* Courses offered, course dates and fees may vary depending upon student and industry demand.


Course Contents

The CHC32015 Certificate III in Community Services will cover the following units of competency:


Unit CodeUnit Title
CHCCCS016Respond to client needs
CHCCOM005Communicate and work in health or community services
CHCDIV001Work with diverse people
HLTWHS002Follow safe work practices for direct client care
HLTWHS006Manage personal stressors in the work environment
CHCDFV001Recognise and respond appropriately to domestic and family violence
CHCMHS001Work with people with mental health issues
CHCCOM001Provide first point of contact
CHCDIS001Contribute to ongoing skills development using a strengths-based practice
CHCDIS002Follow established person-centred behaviour supports
CHCADV001Facilitate the interests and rights of clients
CHCCCS015Provide individualised support

Bold Font indicates core units; Standard font indicates electives - 5 core plus 7 electives units

* Please note; elective units of competency may vary from campus to campus depending on local industry needs

APTC is an Australian Government initiative in partnership with the Pacific and Timor-Leste.

APTC is implemented by TAFE Queensland (RTO 0275)

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