Creating Skills for life
APTC Course Tourism

SIT30116 - Certificate III in Tourism

Course Overview

SIT30116 Certificate III in Tourism reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.

This qualification allows for multi‐skilling and for specialisation in office‐based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

Possible career opportunities include adventure tourism guide, attendant or senior ride operator in an attraction or theme park, booking agent, cellar door salesperson and guide in a winery, customer service agent, guide and salesperson in an Indigenous cultural centre, inbound tour coordinator, marine tourism guide or dive tour operator, museum attendant, operations consultant for a tour operator, reservations sales agent, sales consultant, visitor information officer.

Graduates of this course will receive an internationally recognised Australian Qualification issued through TAFE Queensland (RTO 0275).


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Course Delivery

Location: Vanuatu

Duration: Course duration is 22 weeks full time including a 1 week mid semester break. Students will attend classes for a minimum of 5 days per week. Additional out-of-hours study time will be required.

Delivery Mode: Face to face and work placement. Training will be delivered in English and incorporates language, literacy and numeracy (LLN) support.

Course Fees: The course fee is VUV120,000. The fee includes personal protective equipment, stationery and uniform. The Australian Government subsidises the cost of the course including materials and consumables.

Course fees are subject to change without prior notification. View current fees.

Entry Requirements

  • Must be a citizen of a Pacific Island Forum country
  • Have significant prior industry experience (more than one year) in the area in which they wish to train or have a local qualification and limited relevant industry experience (up to one year) in the area in which they wish to train
  • Complete the Literacy and Numeracy Assessment and Vocational Knowledge Assessment

Applicants may apply for recognition of prior learning.

*Courses offered, course dates and fees may vary depending upon student and industry demand.

Course Contents

The SIT30116 Certificate III in Tourism will cover the following units of competency:


Unit CodeUnit title
SITTIND001Source and use information on the tourism and travel industry
SITXCCS006Provide service to customers
SITXCOM002Show social and cultural sensitivity
SITXWHS001Participate in safe work practices
SITTTSL006Prepare quotations
SITTTSL007Process reservations
SITTTSL008Book supplier products and services
SITTGDE002Work as a guide
SITTGDE004Lead tour groups
SITTGDE005Prepare and present tour commentaries or activities
SITXCCS002Provide visitor information
SITTTSL002Access and interpret product information
BSBWOR203Work effectively with others
HLTAID003Provide first aid
BSBWOR204Use business technology

Bold Font indicates core units; Standard font indicates electives (4 core plus 11 electives units)

* Please note; elective units of competency may varyfrom campus to campus depending on local industry needs.

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